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Communication is a lost art. I think I have touched on this before but it is worth another visit. We have great means of communication available to us but using them is another matter. In this age of electronic wizardry it should be no problem keeping in touch with those that we need to. It should be no problem.

So many people just let their phones go directly to voice mail. I make a call to a fellow worker that is urgent and get no response, only voice mail. I do not know if the message gets through so I have to work around the chance that it did not and this can create problems, especially when dealing with work matters. Some time back my company vehicle broke down and I urgently needed a ride. When I tried to reach these fellow workers, again, voice mail. So I called someone else. After ten minutes or so three people showed up and now they are upset because two of them did not have to be there. Answering the phone would probably have alleviated that problem.

If you say that you are going to call back, then call back. It is more annoying to not hear from someone that promised to call then it is to get information that you might not want to hear. Call back.

Apathy is the other communication problem. We are trying to secure a refinance for our mortgage. We have been trying for about seven months. The communication at the bank is terrible. You talk to one person and get one story than their supervisor calls a week later and tells you that the information that you received is not correct. This starts the whole ball rolling again. After two months of “negotiating” we realized that we were probably not going to get a straight answer from these people right away. We started the application for the government Making Home Affordable Plan, a good idea if you can get the ball rolling. We submitted the massive amount of information required and waited, and waited. Three weeks of waiting went by and we called them. They tell us that one of the forms is not acceptable and that we would have to resubmit this one form. They knew this for three weeks and did not call us. We submitted this form again. Two weeks this time and we called again. They still did not like the form that we sent them but did not call us. They have our cell phone numbers, land line number and our emails but they will not contact us on their own. Are these people idiots? They find out there is a problem and just sit on it until you call them yourselves. Apathy, pure apathy. Enough to make a Nice Guy Angry.

　

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